10w50 Privacy Policy — Protecting Your Information
Your privacy is our priority. This policy explains what information we collect, how we use it, and your rights as a 10w50 platform user in Malaysia.
Information We Collect
When you register and use the 10w50 platform, we collect certain categories of information to ensure smooth and secure service. This data is divided into three main groups:
Account Information
This includes your full name, email address, phone number, date of birth, and any details you provide during registration. This information is necessary to verify your identity and manage your account in our system.
Device and Browser Information
We automatically record technical information such as device type, operating system, browser type, IP address, and screen resolution. This data helps us optimize the platform display on your device and enhances security.
Payment Information
All financial transactions are processed in Malaysian Ringgit (RM). We keep records of transaction amounts, payment methods used (such as Touch 'n Go or FPX), and transaction dates. Full bank account numbers or card details are not stored directly in our system.
Usage Data
Records of platform activity such as games played, bets placed, login and logout times are collected for security monitoring and service improvement purposes.
How Your Information is Used
Account information is used to verify user identity, prevent unauthorized access, and protect your account funds from misuse.
Payment information in MYR is used solely to process your deposits and withdrawals. We do not sell or share this information with marketing parties.
Usage data helps us understand how users interact with the platform so we can improve the interface, speed up loading times, and add needed features.
Emails or notifications may be sent regarding transactions, account verification, or important platform updates. You can manage your notification preferences in your account settings.
Cookie Use & Tracking
The 10w50 platform uses cookies—small text files saved on your device—to enhance user experience. There are two types of cookies we use:
Essential Cookies
These cookies are essential for basic platform functions like verifying your login session and ensuring transaction security. Without these cookies, the platform cannot operate properly and cannot be disabled.
Analytics & Performance Cookies
We use analytics cookies to understand platform usage patterns in aggregate and anonymously. This data does not identify you personally and is only used for technical improvements.
You can manage or delete cookies via your browser settings at any time. However, disabling essential cookies may affect your account functionality and login process.
Data Storage, Security and Sharing
Retention Period
Account information is retained while your account is active. After account closure, data is kept for the minimum period required by Malaysian law before being securely deleted from our systems.
Technical Protection
All data is transmitted via SSL-encrypted connections. Our servers are protected by firewalls and intrusion detection systems. Access to users’ personal data is restricted to authorized personnel only.
Third-Party Sharing
10w50 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Information is only shared in the limited circumstances listed below:
- Payment service providers used to process your MYR transactions are bound by strict confidentiality agreements.
- Authorized authorities such as Malaysian law enforcement agencies when required by law or court order.
- Third-party sharing only with your explicit prior consent.
Your Rights as a User
As a 10w50 platform user in Malaysia, you have the following rights regarding your personal data:
- Access Rights — You can request a copy of the personal data we hold about you at any time.
- Right to Rectification — If any of your information is inaccurate or has changed, you have the right to update it through your account settings or by contacting our support.
- Right to Erasure — You can request deletion of your personal data subject to legal requirements that mandate retention of certain records.
- Right to Restrict Processing — In certain situations, you may request us to restrict how your data is processed while inquiries are resolved.
Changes to This Privacy Policy
10w50 reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be posted on the platform with a clear effective date. Continued use after changes indicates your acceptance.
How to Contact Us
For any inquiries, requests, or complaints about your data privacy, please contact our support team at [email protected]. We aim to respond within three business days.
Questions About Your Data?
If you want to learn more about how 10w50 handles your data or wish to submit a privacy-related request, please check our FAQ section or contact support directly.